Tips For Choosing the Best Call Center Headset

  • By: Tom
  • Date: 5. November 2022
  • Time to read: 6 min.

best call center headset

A headset for call center employees is an essential piece of equipment that helps them stay focused and comfortable. Call center workers have demanding jobs that require them be sharp and focused at all hours. Without a comfortable headset, this concentration can be compromised and mistakes can be made. These are some tips to help choose the right headset for you.

Jabra Biz 2400 II

The Jabra Biz 2400 II is a wired, professional headset that delivers outstanding audio on both sides of a call. This headset is also 40% lighter than its competitors and offers a luxury headband and ear cushions. It also features a Kevlar-reinforced cord. It is available in mono and duo versions and has an adjustable fit for comfort.

The Jabra Biz 2400 II provides the best audio performance in its class, and is made to stand up to the most demanding environments. Its Gold-plated contacts and Kevlar-reinforced cord help it withstand even the most grueling conditions. The headset has soft ear cushions, a boom tip that can be adjusted to fit your ears, and a boom tip that can be adjusted to adjust the height of the headset. The headset also features a 360-degree FreeSpin boom that is unbreakable, which reduces the possibility of it breaking.

The Jabra Biz 2400 II’s noise-canceling microphone reduces background noise. This headset also has wideband audio and high definition sound. Jabra has also incorporated SafeTone(tm) technologies to protect users‘ hearing, which provide safe average sound levels.

The Jabra Biz 2400 II can be used to listen to music or hear customer voices. The HD voice feature allows you to clearly hear the customer’s voice. The headset has an integrated microphone and speakers that reduce ambient sound. These features make the Jabra Biz 2400 II a smart choice for any call center.

Plantronics CS540

The Plantronics C540 headset is a great choice for call center use. It offers a wide variety of features and exceptional audio quality. It has a 4-position volume dial for speaker and 6-position volume dials for microphone. There is also a slide switch to adjust volume. The headset also features noise canceling technology for improved focus.

The CS540 features DECT technology, which eliminates interference from Wi-Fi networks and delivers superior audio voice quality. The headset also features noise-canceling microphones, Digital Signal Processing (DSP), and allows for clear calls. This headset also has the ability to conference-in up to three additional headsets. It includes an AC power adapter, a charging base, as well as a headband with an earloop and a headband for hands-free operation.

The Plantronics CS540 call center headphone features a stylish magnetic dock for easy charging and comes with volume and mute controls. It also comes with a built-in call-control button and a power-efficient, energy-efficient adaptive power system. It has a battery life of approximately 7 hours, which makes it ideal for use in call centers. The CS540 headset is easy to store, too, thanks to its magnetic dock. It also comes with an EHS cable and a Handset Lifter.

Because of its lightweight and discreet design, the CS540 is a popular model. This headset can be worn over the ear, behind the ear, or over the head, depending on the type of headset you prefer. Its low profile design allows it to charge even when not in use, ensuring maximum battery life.

The slim design of the Plantronics Call Center Headphone CS540 is another great feature. It is a stylish alternative to bulky devices and comes with both ear loops and a headband for custom fit. It also has an extended boom microphone to eliminate ambient noise.

Sennheiser SC635

The Sennheiser SC635 call center headphones are made with premium neodymium and wideband speakers, which enhance the sound of your voice. The headset’s build quality is exceptional with stainless steel, brushed aluminum parts, and an ultra-welded microphone housing. It also comes with a 3-year warranty.

Its comfortable earpads make it ideal for long-time use. The headset’s noise-canceling microphone prevents background noises. It also features Sennheiser’s ActiveGard technology which reduces the risk for hearing loss.

The premium wired headset features EPOS Voice technology and active noise cancellation to deliver crystal-clear sound. It’s also compatible with PC softphones via USB and certified for Microsoft Teams. The headset also features volume controls and monoaural sound. It has an optional detachable USB cable and features smart in-line call controls.

A good call center headset is important for both the comfort and the quality of the calls. It should be able to keep noise out and allow the employees to hear each other. Wireless headsets are the best. The headset should also last long and be durable enough to withstand long-term use.

The Jabra Evolve40 Professional Wired Headset makes a great choice for call center agents. It is comfortable to wear and offers clear audio. It is compatible with both Mac and Windows devices via a 3.5mm jack. Furthermore, the headset also has active noise-canceling capabilities. Its Bluetooth connection also helps you use it in your home office. A 14-hour battery backup is another great feature that the headset has.

The Sennheiser SC635 call center headphones work well with most devices. Some users have complained about the battery life. They are lightweight and have excellent audio quality.

Logitech H800

If you’re looking for a high-quality wireless headset for your call center, the Logitech H800 is an excellent choice. The headset can be connected to your smartphone, tablet, or computer via Bluetooth or USB technology. It has a maximum battery life of six hours. The headset also features advanced audio features such as a native equalizer, and tuned sound drivers.

Because of its lightweight design, the H800 is a great option for call centers. It is comfortable and looks professional. You can make and receive calls while you wear it with the detachable microphone. The headset can also be used to give instructions to your customers.

A noise reduction feature is a crucial feature to look for when purchasing a call center headset. This feature allows agents to hear details more clearly and sound more professional. Buying a noise-canceling headset ensures that call center representatives can accurately communicate with customers. This feature is especially important if you have agents who are responsible for answering 91 emergency calls or placing orders.

This headset is one of the most versatile options available for call centers. It can be adjusted to fit your head. Its leather ear cushions provide maximum comfort and fit. It comes with a 2-year warranty and features a 300-degree ultra-noise-canceling microphone, HD Voice Clarity, as well as a two year warranty.

The Logitech H800 is also equipped with dual microphones to eliminate background noise. The microphone can be hidden behind the headband when not in use. The headset also comes with a flexible boom for easy insertion and removal.

Plantronics EncorePro 320 USB-A

The Plantronics EncorePro 320 USB call center headset offers crystal-clear sound with great durability. It is designed for professionals and is budget friendly. It also features excellent noise-cance for crystal-clear communications. The headset can be worn up to eight hours without feeling uncomfortable.

The EncorePro 320 USB-A call center headphones have in-line call controls. It also features dynamic mute alert that detects when you are talking and automatically mutes your microphone. This headset is comfortable and lightweight, and it comes with replaceable ear cushions. This headset also has a binaural design to improve clarity during conversations.

The EncorePro 320 provides all-day comfort for customers and call center workers. It also offers acoustic protection, voice optimization, and noise cancelling. These features help protect your workers‘ hearing, keep them comfortable, and improve your bottom line.

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